As you attempt to address the problems that working with difficult people can cause, remember these tips:
1. Do read what your peers write, listen to what they say, and observe what they do.
2. Don't ignore what happens around you because it is not in your direct line of fire.
3. Don't arbitrarily write off negativity or boss bashing - try to figure out the cause.
4. Do jump on opportunities to communicate with your colleagues.
5. Do contribute to newsletters, positive blogs, and group activities.
6. Don't forget your manners - never say or write anything about someone else you wouldn't want that person to hear.
7. Do learn to be a good buffer between your superior and your subordinates.
8. Don't join forces with subordinates against your boss.