DON'T TAKE THE BULLY'S BAIT

Bullying a bully consumes energy and may not work. To more effectively deal with a Bully, remember:

1. A Bully covers up insecurities by puffing herself up.

2. Often the Bully is behaving just as others did toward her as a child.

3. Bullies thrive on fear; if you're intimidated, don't show it.

4. Try to understand what makes the Bully feel inadequate.

5. Keep your cool.

6. Engage the Bully with sincere curiosity about her work.

7. Note what you're told so that you can follow up later.

8. Over-deliver to a Bully boss and give her credit for the things she does as a boss.